Share your insights 2024 State of Marketing Survey

Definitions on Digital Marketing

Marketing can be a complex field, and we understand that sometimes it's hard to keep up with all the jargon. That's why we've curated a comprehensive collection of the most commonly used marketing terms and concepts. Have a definition recommendation? Send us a note.

Definitions

B

Buyer (User) Persona
Intro
A summary of your ideal buyer, based on market research, data, and hypothesis. The representation helps marketers define their ideal audience and helps salespeople determine lead quality. Read more about Buyer (User) Persona

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C

ClickThrough Rate (CTR)
Intro
Clickthrough rate (CTR) is a measure of the effectiveness of an online advertisement or email campaign. It is calculated by dividing the number of clicks on the ad or email by the number of times it is shown (impressions), expressed as a percentage. Read more about ClickThrough Rate (CTR)

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Conversion Path
Intro
A conversion path is the sequence of steps that a consumer takes before completing a desired action, such as making a purchase or signing up for a newsletter. In the context of online marketing, a conversion path typically begins with a consumer seeing an advertisement or coming across a website, and ends with them completing a specific goal, such as adding an item to their cart or submitting a contact form. The conversion path can be used to identify any bottlenecks or obstacles that may be preventing consumers from completing the desired action, and can help marketers optimize their website or advertising strategy to improve the likelihood of conversion. Read more about Conversion Path

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Conversion Rate
Intro
The conversion rate is a measure of the percentage of visitors to a website or other online platform who take a desired action, such as making a purchase or signing up for a newsletter. It is calculated by dividing the number of conversions (or completed actions) by the total number of visitors, and is typically expressed as a percentage. For example, if a website receives 100 visitors and 20 of them make a purchase, the conversion rate would be 20%, indicating that 20 out of every 100 visitors made a purchase. Conversion rate is an important metric for measuring the effectiveness of a website or marketing campaign, as it provides insight into how well the website or campaign is able to persuade visitors to take a desired action. Read more about Conversion Rate

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Conversion Rate Optimization (CRO)
Intro
Conversion rate optimization (CRO) is the process of improving the percentage of website visitors who take a desired action, such as filling out a form or making a purchase. Read more about Conversion Rate Optimization (CRO)

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Core Web Vitals
Intro
As a website owner, you want to ensure that your website provides an optimal user experience for your visitors. From fast loading speeds to a stable layout, a positive user experience is crucial for keeping visitors on your website and for improving your website's search engine rankings. This is where Google's Core Web Vitals come into play. Google's Core Web Vitals are a set of metrics that measure the user experience of a website and are an important factor in determining a website's search engine ranking. In this article, we'll dive into what the Core Web Vitals are, why they're important, and how you can improve them for your website. Read more about Core Web Vitals

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Cost Per Acquisition (CPA)
Intro
Cost Per Acquisition (CPA) is a financial metric that measures the cost of acquiring a customer or converting a sale. In digital marketing, CPA is often used to evaluate the effectiveness of various marketing campaigns, such as pay-per-click (PPC) advertising or affiliate marketing. Read more about Cost Per Acquisition (CPA)

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Cost Per Click (CPC)
Intro
Cost per click (CPC) is a pricing model used in online advertising, where the advertiser pays a set amount each time their ad is clicked. Read more about Cost Per Click (CPC)

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Cost Per Mille (CPM)
Intro
Cost Per Mille (CPM) is a financial metric that measures the cost of reaching 1,000 people with an online ad. It is commonly used in digital advertising, particularly in display and social media advertising. Read more about Cost Per Mille (CPM)

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D

Demand-Side Platform (DSP)
Intro
A DSP is a software platform that allows businesses to manage multiple ad campaigns across various networks and exchanges, with the goal of achieving maximum efficiency and results. By using a DSP, advertisers can bid on and purchase ad impressions in real-time, allowing them to reach their target audience at the right place and time. Read more about Demand-Side Platform (DSP)

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Demographics
Intro
In marketing, demographics refer to the statistical characteristics of a population, such as age, gender, income, education level, and geographic location. These characteristics are used to group individuals into specific categories, which can be useful for identifying potential customers and understanding their needs and preferences. Demographics are often used in market research and targeting, as they provide valuable insights into the makeup of a particular market and can help companies tailor their products and marketing messages to specific groups of consumers. Read more about Demographics

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Digital Marketing (Online Marketing)
Intro
Digital marketing, also known as online marketing, is the use of digital technologies to promote and sell products or services. This includes a wide range of tactics, such as email marketing, social media marketing, search engine optimization, and pay-per-click advertising. Digital marketing allows companies to reach customers where they are, and to target specific audiences with customized messages. It is an effective way for companies to engage with their customers and to build brand awareness in the digital age. Read more about Digital Marketing (Online Marketing)

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Direct Marketing
Intro
Direct marketing is a form of advertising where businesses communicate directly with potential customers through a variety of channels, such as email, text messages, social media, websites, and phone calls. This type of marketing is designed to be personalized and targeted to individual customers, with the goal of generating a direct response or action from the recipient. Unlike more general forms of advertising, such as television or print ads, direct marketing is designed to be highly specific and targeted to a specific group of customers. This allows businesses to target their marketing efforts and measure the effectiveness of their campaigns more accurately. Read more about Direct Marketing

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Display Advertising
Intro
Display advertising is a form of online advertising that uses images and text to promote a business's products or services. Display ads can appear on a variety of websites and platforms, including social media, news sites, and blogs. Read more about Display Advertising

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E

Email Service Provider (ESP)
Intro
An email service provider (ESP) is a web-based application that allows you to create and manage email campaigns. It provides email marketing automation tools, including subscriber list management, campaign creation, and email templates, and tracks campaign performance with analytics. Read more about Email Service Provider (ESP)

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Engagement Rate
Intro
Engagement rate is a metric that is used to measure the level of interaction and involvement that a marketing campaign or piece of content is able to generate from its target audience. It is typically calculated by dividing the number of likes, comments, shares, or other types of interactions by the number of followers or impressions, and then multiplying that number by 100 to express it as a percentage. Read more about Engagement Rate

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G

Google Analytics 4 (GA4)
Intro
Google Analytics 4 (GA4) is the latest innovation in web analytics and is rapidly becoming the go-to solution for businesses looking to gain insights into their online presence. GA4 offers a range of powerful features and benefits that make it an attractive choice for businesses of all sizes. Read more about Google Analytics 4 (GA4)

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K

Key Performance Indicator (KPI)
Intro
Key Performance Indicators (KPIs) are metrics used to measure the success of a business or a specific aspect of its operations. They are essential tools for decision making, as they provide insights into the health of a business and help identify areas for improvement. Read more about Key Performance Indicator (KPI)

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L

Lead Generation
Intro
Lead generation is the process of identifying and cultivating potential customers for a business's products or services. In marketing, lead generation involves creating and nurturing relationships with potential customers, with the goal of eventually converting them into paying customers. This can be done through a variety of methods, such as email marketing, social media marketing, content marketing, and search engine optimization (SEO). The goal of lead generation is to generate a list of qualified leads that can be pursued by a sales team, with the ultimate goal of driving revenue for the business. Read more about Lead Generation

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Long-Tail Keyword
Intro
Long-tail keywords are specific, multi-word phrases that are more targeted and less competitive than traditional, short keywords. They help improve search engine rankings, attract the right audience, and focus marketing efforts where they'll have the most impact. By using keyword research tools, digital marketers can find the right long-tail keywords for their business and incorporate them into their SEO strategy for maximum results. Read more about Long-Tail Keyword

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P

Paid Media
Intro
Paid media offers businesses a variety of benefits, including increased visibility, better targeting, measurable results, and cost-effectiveness. By leveraging paid search, social media advertising, display advertising, and sponsored content, businesses can reach new audiences, increase brand awareness, and ultimately drive more conversions. Read more about Paid Media

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Pay Per Click (PPC)
Intro
Pay-Per-Click (PPC) is a digital advertising model in which advertisers pay a fee each time one of their ads is clicked. PPC is a way of buying visits to your site, rather than attempting to "earn" those visits organically. Read more about Pay Per Click (PPC)

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R

Return on Ad Spend (ROAS)
Intro
Return on Ad Spend (ROAS) is a financial metric that measures the profitability of a digital advertising campaign. Read more about Return on Ad Spend (ROAS)

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Return On Investment (ROI)
Intro
Return on investment (ROI) is a measure of the profit earned from an investment compared to the initial cost of the investment. It is typically expressed as a percentage, and is often used to compare the efficiency of different investments. The higher the ROI, the better the return on the investment. To calculate ROI, the net profit from the investment is divided by the initial cost of the investment, and the result is multiplied by 100 to express it as a percentage. For example, if an investment of $100 earns a net profit of $20, the ROI would be 20/100 * 100 = 20%. Read more about Return On Investment (ROI)

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S

Search Engine Optimization (SEO)
Intro
Search Engine Optimization (SEO) is the process of improving the visibility and ranking of a website in search engine results pages (SERPs). SEO is an important aspect of digital marketing, as it helps to increase the quality and quantity of website traffic by making it more visible to search engines like Google. Read more about Search Engine Optimization (SEO)

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Search Engine Results Page (SERP)
Intro
The Search Engine Results Page (SERP) is a crucial aspect of online visibility and plays a significant role in determining a website's success. The SERP displays a list of websites that are relevant to a specific search query made by a user on a search engine like Google. The order in which the websites are listed on the SERP is determined by the search engine's algorithm, which takes into account various factors like keyword relevance, website authority, Read more about Search Engine Results Page (SERP)

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